FAQs

Frequently Asked Questions

What is Unlockar?
 
 
Who can use this service?
 
 
I am having problem in verifying my email id. What can I do?
 
 
How do I see the content of my choice on my lock screen?
 
 
How do I get rewarded and Are there any accumulation limit on rewards/uCoins?
 
 
What are uCoin and how do I use them?
 
 
Can I redeem same reward partners’ vouchers again and again?
 
 
There is some issue with Freecharge voucher. It seems it is not valid. How to use the Freecharge voucher?
 
 
What are the minimum uCoins required for redemption?
 
 
How much time does it take to process redemption requests?
 
 
How can I edit my profile?
 
 
Can I keep a watch on my reward point accumulation?
 
 
What if I have a dispute regarding points earned?
 
 
What about the security of my phone in case I am using a lock screen pattern lock or passcode?
 
 
What is the cost of this application?
 
 
What can I do to control my mobile data usage for Unlockar?
 
 
What is the validity period of uCoins I accumulate? Why my wallet uCoins balance has become Zero?
 
 
I am not able to see any Sponsored content on my lock screen. Why?
 
 
Do I have any option to choose my preferred language?
 
 
How do I switch mobile device?
 
 
Can we swap mobile devices and use our own unlockar account on mobile devices that already have Unlockar installed on them?
 
 
How do I log out of Unlockar?
 
 
Where can I get more information?
 
 
What else?